The RJT FIT Series CRM solution utilizes SAP Business All-in-One CRM Best Practices and is preconfigured to deliver better customer service through streamlined processes and increased insight into customer information and performance metrics for proactive analysis and quick attendance of customer needs. RJT Compuquest can help your organization increase ROI using CRM by improving your customer relationships through a consistent customer experience across all facets of sales, marketing, and service initiatives.
The FIT Series CRM includes SAP Best Practices that use and benefit from proven business scenarios within marketing, sales, customer service, and CRM and ERP integration to deliver maximum efficiency.
Marketing
Easily manage your marketing campaigns by organizing your leads and monitoring your marketing campaign results. By tracking campaign successes you can determine budget allocation for informed spending.
Sales
Increase sales productivity by tracking sales opportunities, monitoring your sales pipeline and staying current with sales pricing. Manage your sales contacts and sales activities for effective task and time management.
Customer Service
Monitor and track customer service requirements and demands. Keep your customers loyal by offering quick responses and informed solutions to service inquiries.
CRM and ERP Integration
Consolidate and reduce your IT environment to simplify your support for marketing, sales, and service for user ease and enhanced productivity.
The FIT Series CRM solution allows your business to address short-term needs by reducing cost and increasing your decision-making ability, and also helps your company achieve differentiated capabilities to stay competitive throughout the long-run.